Returns & Exchanges
At Molke, we want you to feel comfortable and confident in your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Please ensure all tags remain attached and hygiene seals are intact to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring they are clean, hair-free, and include all original labels.
Ship It Back
Generate and print your prepaid shipping label from the portal, then drop off the package at your nearest authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing